play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 2823730029
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate your account without the need for a password or email. You can now easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking send, wait for the allotted time to elapse before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can easily access and play the newly updated version.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, not bonuses collected. This means you can only withdraw the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in this app. This includes linking your Aadhaar card and saving your UPI and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional delays in payment processing may cause a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings you earn by playing games with the bonus funds. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
Our platform is accessible on a variety of devices, ensuring seamless gaming performance whether you're using a desktop or mobile device. Additionally, we take great pride in our exceptional customer support, providing assistance 24 hours a day, 7 days a week, through live chat, email, and phone. Whether you're a seasoned gamer or just starting out, our dedicated team is always available to help you troubleshoot any issues or answer any questions you may have. From the moment you join our community, you'll experience a world of limitless gaming possibilities. With our platform, you'll have access to a vast array of games, each carefully curated to provide an unparalleled level of excitement and entertainment. But what really sets us apart is our commitment to delivering an exceptional customer experience. Our support team is dedicated to ensuring that your journey is smooth and enjoyable, from the moment you start playing to the moment you reach the highest levels of achievement. So why wait? Join the play exchange community today and take your online gaming experience to new heights!
We take pride in our user-friendly navigation, ensuring a seamless gaming experience across desktop and mobile platforms. Our cutting-edge security measures guarantee the safety of your personal and financial information at all times. With a wide range of deposit and withdrawal methods, you can enjoy hassle-free transactions. Our diverse options include credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies, giving you the flexibility to choose the method that best suits your needs. Whether you're playing on your desktop or mobile device, you can rest assured that your transactions are secure, fast, and convenient.